Helpdesk Portal - Feedback Questionnaire
Help Us Improve Our Support Services
At Fisher German, we continuously work to enhance the quality and efficiency of our support services. Your feedback plays a vital role in this process. We'd like to ask you to take a few minutes to complete the brief survey that will be sent to you once your support ticket has been closed.
Why Your Feedback Matters:
Understand Your Needs: Your insights help us better understand your experience, allowing us to identify areas that worked well and areas for improvement. This enables us to tailor our support services to better meet your needs.
Guide Prioritization: Your feedback will assist us in prioritizing the most impactful improvements, ensuring that we make the necessary changes that will benefit you and others.
Enhance the Overall Experience: By sharing your thoughts, you contribute to creating a smoother, more efficient support system that serves all employees effectively.
Survey Process:
Once your support ticket is closed, you will receive an email with a link to the feedback survey. Clicking the feedback button will open your default web browser, where you will be prompted to answer a few questions about your support experience.
We greatly appreciate your input, as it helps us improve our services and provide you with the best possible support. Thank you for taking the time to share your feedback!
